Dear Residents, Family, Visitors and Staff,
To protect our patients, staff, visitors and the community during the outbreak of COVID-19, we are restricting visitors at St. Francis Home. All routine visiting is being suspended until the transmission of COVID-19 is no longer a threat to our patients, staff and community.
Our patient care philosophy depends greatly on engaging families to be part of the healing process. The decision to restrict visitors was difficult and made only after careful consideration of our infection control practices.
We recognize that there are times when having a visitor or family member present is crucial. In these cases, visitors will be allowed based on the exceptions listed below. Please note these exceptions only apply if a visitor screens negative for symptoms of respiratory infection (fever, runny nose, cough, shortness of breath). We are also not allowing anyone under the age of 16 except under extraordinary circumstances. Exceptions include:
• Patients who are at the end-of-life may have very limited number of visitors who must remain in the room for the duration of the visit.
• No other visitors will be allowed in the facility at this time.
We understand that connecting with your loved ones is incredibly important, and there are a variety of other ways you might consider communicating with them. These may include telephone, email, text, video chat or social media. If you believe a visit to the center is necessary, we request that you contact the facility at 989-781-3150 and a staff member will assist you.
We appreciate your understanding during these uncertain times. Our goal is to protect you, your loved one and our staff. If you have any questions, please call our main number at 989-781-3150.
Sincerely,
Tiffany Patrick B.A., NHA